General Information

What is Bookli?

How does the platform work?

What can I do with Bookli?

Account Management

How do I create an account?

How can I reset my password?

How do I update my profile information?

I can't access my account

How do I delete my account?

Does LeDap support Business Users?

Making a Booking

How do I book a court?

What is the cancellation policy?

Can I modify or cancel my booking?

What happens if I miss my booking?

Payments

What payment methods do you accept?

Is there a refund policy?

How can I view my payment history?

How do I obtain a receipt for my payment?

Points

What are Points?

How do I acquire Points?

Where can I use my Points?

Can I transfer or share my Points?

How do I check my Points balance?

What happens if I don’t use my Points?

Memberships

What is a membership?

How do I purchase a membership?

What are the benefits of a membership?

What does my membership status mean?

How do I check my membership status?

Can I cancel or upgrade my membership?

What happens if my membership expires?

What should I do if my subscription payment fails?

Friends

How do I add friends?

How do I add/remove friends from a booking?

Technical Support

What should I do if the app crashes?

How can I report a bug or issue?

Frequently Asked Questions

Still have questions?

We'd love to hear from you!

Contact Information

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