If you’ve forgotten your password, don’t worry! You can easily reset it by following these steps:
Step 1: Open the App or Visit the Website
- Launch the LeDap app on your mobile device or visit ledap.app on your browser.
Step 2: Click "Forgot Your Password?"
- On the homepage, find the "Forgot your password?" link and click on it.
Step 3: Enter Your Email Address
- You’ll be prompted to enter the email address associated with your account.
- Input your email address and click the "Reset Password" button.
Step 4: Check Your Email
- If your email exists in our system, you will receive an email containing a password reset link.
- Check your inbox (and your spam/junk folder, just in case) for the email.
Step 5: Follow the Instructions in the Email
- Open the email and click on the password reset link provided.
- You will be directed to a new page where you can create a new password.
Step 6: Create a New Password
- Enter your new password in the designated fields.
- Password Requirements: Ensure your new password meets the following criteria:
- Minimum of 8 characters
- At least one uppercase letter
- At least one lowercase letter
- At least one number
Step 7: Save Your New Password
- After entering your new password, confirm it and click the "Change Password" button.
Important Note: